@misc{Pallante2024,
title = {Shop Employees at Risk of Customer Aggression in Self-Scan Areas? A Video Observational Pilot Study of Everyday Encounters in Shops},
author = {V Pallante and M van Marle and K van Hamburg and P Ejbye-Ernst and MR Lindegaard},
url = {https://nscr.nl/en/factsheet/shop-employees-at-risk-of-customer-aggression-in-self-scan-areas-a-video-observational-pilot-study-of-everyday-encounters-in-shops/},
year = {2024},
date = {2024-02-01},
keywords = {},
pubstate = {published},
tppubtype = {misc}
}